Monday, January 20, 2014

[Personal UX/UI review] subway ticket gate machine design

<case: subway ticket gate machine at Konkuk Univ. Station in Korea>
Issue: 1. twisted diagonal design makes passengers to twist arms to badge 2. badging area seems to be too large and can be misunderstood like below marking
<the same machine in a different angle>

Recommendation: like image below, 1. let passengers badge without making them twist arms 2. make badging area design intuitive enough so that no one get confused